- Children up to 3 years are free
- Visitor’s tax: € 1,50 per adult/night
- Dogs are welcome at the Biohotel Bergkristall, € 12,00 per day without food
- Short stay fee for accommodation from 1-3 nights: € 5,00 per person/night
- Arrival: Your room is ready for you from 03.00 pm
- Departure: Your room is provided until 10.30 am on the day of departure
- Deposit: Please confirm your booking with the payment of a deposit of 40% of the total booking price
Our bank data
IBAN: AT51 3811 3000 0900 7642
Unfortunately, it happens more often than we think and a booked stay has to be cancelled or interrupted early.
The right of rescission according to § 11, par. 1 FAAG shall not apply, but the General Terms & Conditions for Hotels (Österreichische Hotelvertragsbedingungen) § 5 of AGBH 2006, concerning cancellations apply: Cancellations
These are unnecessary costs and a lot of trouble that we would like to spare you. Therefore, we recommend you to take care of cancellation, early departure and mountain rescue (incl. helicopter rescue service), by contracting a Hotelstorno Plus (travel cancellation insurance plus) or the more comprehensive Hotelstorno Premium (including accidents).
NO CANCELLATION FEE
if you need to cancel your trip because of reasons directly related to Covid-19-virus and you need to cancel your reservation, you can do that without any cancellation fee under the following circumstances.
- governmental closedown of the hotel or the valley
- the borders to Austria are closed and no entry is not possible
FLEXIBLE CANCELLATION POLICY
|2 month till 30 days before arrival||40% of the travelprice|
|29 days till 7 days before arrival||70% des Reisepreises|
|6 days before arrival||90% des Reisepreises|
|cancellation before arrival||100%|
In case you are tested positiv on Covid-19, or you need to go into quarantine because of being in contact with a relative who was tested positive, or many more Covid or NON Covid related reasons, we suggets the following cancellation cover